Cookies Policy

Last Updated: January 2026

Introduction

This Cookies Policy explains how Casa della Renna (hereinafter "we," "us," "our," or "Company") uses cookies and similar tracking technologies on our e-commerce website (hereinafter "Website") selling leather, fur, and sheepskin clothing products.

We are committed to transparency and comply with the General Data Protection Regulation (GDPR), the ePrivacy Directive, and Italian data protection laws. This policy applies to all visitors and customers from the European Union (EU), European Economic Area (EEA), the United Kingdom, and worldwide users who interact with our Website.

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They serve various purposes: to remember your preferences and login information, to analyze how you use our Website, to deliver personalized advertising, and to measure the performance of marketing campaigns.

Cookies can be categorized as Session Cookies (deleted when you close your browser, allowing basic website functionality during your visit), Persistent Cookies (remain on your device for a set period, remembering your preferences across multiple visits), First-Party Cookies (set by our Website directly, essential for checkout, analytics, and basic features), and Third-Party Cookies (set by external services like Google and Meta, used for analytics, advertising, and conversion tracking).

Types of Cookies We Use

Strictly Necessary Cookies

Consent Required: No

These cookies are essential for the Website to function properly. They enable core functionality such as secure checkout and payment processing, contact form submission, session management and security, and protection against fraud. These cookies do not require your consent under GDPR, as they are technically necessary to provide services you have explicitly requested.

Examples include session cookies for shopping cart functionality, security cookies for anti-fraud protection, and cookies for form validation on our contact form.

Analytics Cookies

Consent Required: Yes (in most EU jurisdictions)

We use Google Analytics 4 (GA4) to understand how visitors interact with our Website. This helps us measure website traffic and user behavior, identify popular products and pages, improve user experience and website performance, and understand conversion paths and customer journeys.

Google Analytics uses the following cookies: ga (tracks unique users across sessions, duration up to 24 months), gid (groups user behavior during a single day, duration 24 hours), and _gat (throttles request rate to limit data usage, duration 1 minute).

By default, Google Analytics retains data for 14 months. Users remain anonymous unless they log into a Google account.

Your Rights: You can opt out of Google Analytics tracking by downloading the Google Analytics Opt-Out Browser Add-on. You can withdraw consent at any time using our cookie banner.

Marketing & Retargeting Cookies

Consent Required: Yes

We use Meta Pixel (Facebook Pixel) to track user interactions on our Website, measure the effectiveness of Facebook and Instagram advertising campaigns, enable retargeting (showing you relevant ads across Facebook and Instagram after you visit our site), and identify lead generation and conversion events.

Meta Pixel uses the following cookies: _fbp (identifies users for ad targeting and measurement, duration up to 90 days) and fbc (tracks ad clicks for conversion attribution, duration up to 90 days).

Meta (Facebook) processes this data in the United States and may share it with advertising partners. You can review Meta's Cookie Policy for complete details.

Your Rights: You can opt out of retargeting on Meta's Ad Preferences page. You can manage personalized ads on Facebook/Instagram settings. You can withdraw consent using our cookie banner.

Contact Form & Email Data

Consent Required: For marketing communications only

When you submit our contact form, we collect your name, email address, and message content. We use this data to respond to your inquiry (legitimate business interest—no consent needed) and optionally to send you promotional materials and product updates (requires explicit opt-in consent via checkbox).

Contact form submissions are retained for up to 24 months for business records and customer service purposes.

Your Rights: You can request deletion of your data at any time. You can unsubscribe from marketing communications by clicking the link in any promotional email. You can contact us to exercise your data rights.

Transactional Emails

Consent Required: No

When you make a purchase, we send transactional emails including order confirmation, shipping and tracking updates, payment receipts, and account security alerts. These emails are essential for fulfilling your purchase and do not require consent.

These emails may include order details (products, prices, shipping address) and customer account information. We will not include promotional content or marketing messages in transactional emails unless you have separately opted in to marketing communications.

Google Analytics Setup & Data Processing

Google Analytics is installed on our Website to track user behavior and website performance. When you visit our site, Google Analytics collects information about your browser type, IP address, and pages visited, stores data in cookies on your device, and sends aggregated data to Google's servers.

To comply with GDPR, we have configured Google Analytics with the following privacy protections: IP Anonymization (the last octet of your IP address is automatically masked), User Consent Mode (Analytics only collects data after you have given explicit consent), and Data Minimization (we collect only the minimum data necessary to analyze Website performance).

Under GDPR, you have the right to: Access (request which analytics data we hold about you), Deletion (request that your data be deleted), Portability (receive your data in a structured format), and Withdraw Consent (opt out of analytics tracking at any time via the cookie banner).

Meta Pixel, Facebook Ads Manager & Retargeting

Meta Pixel is a tracking code that monitors user actions on our Website, including page visits, product views, additions to shopping cart, purchases and checkouts, and contact form submissions.

We use Meta Pixel to track conversions (measure sales and lead generation events), optimize campaigns (show ads to users most likely to purchase), enable retargeting (display relevant ads to users who have visited our site but haven't yet made a purchase), and build audiences (create custom audiences for precise targeting).

When we run ads on Facebook and Instagram, Meta uses the pixel data to target relevant users based on their interests and behavior, measure which ads drive sales, and optimize ad spending for better ROI.

Meta (Meta Platforms, Inc.) is headquartered in the United States. When you interact with Meta Pixel, your data may be transferred to the US and processed under different data protection laws. Meta relies on Standard Contractual Clauses (SCCs) as the legal mechanism for this transfer, which ensures adequate data protection.

Your Consent & Cookie Preferences

We display a cookie consent banner on your first visit to our Website. The banner provides a clear description of each cookie category, granular options to accept or reject each type of cookie (except strictly necessary cookies, which cannot be refused), easy access to this Cookies Policy, and the ability to change your preferences at any time.

Analytics Cookies require you to give active, explicit consent by clicking "Accept" or toggling the analytics switch. Marketing Cookies (Meta Pixel) require you to opt in by accepting this category separately. Strictly Necessary Cookies are automatically enabled and cannot be disabled.

You can modify your cookie preferences at any time by clicking the Cookie Preferences button (usually in the footer or header of our Website), selecting your preferred settings, and clicking Save Preferences. Your new preferences will override previous choices.

If you change your mind, you can withdraw consent for analytics and marketing cookies at any time using the cookie banner. Your withdrawal is effective immediately, though previously collected data will continue to be processed according to this policy.

Third-Party Services & Data Sharing

Google Analytics (Google Ireland Limited): We share user behavior, device information, and pages visited with Google Analytics. You can view Google's Privacy Policy at policies.google.com/privacy. Google may process data in multiple countries including the United States. Google retains analytics data for 14 months by default.

Meta / Facebook Pixel (Meta Platforms, Inc.): We share user interactions, pages visited, products viewed, and conversions with Meta. You can view Meta's Privacy Policy at facebook.com/policies/cookies/. Meta processes data in the United States and other countries. Meta retains pixel data for up to 720 days (approximately 2 years).

Hostinger (Hosting Provider): Our Website is hosted on Hostinger Web Builder, which provides server infrastructure, hosting services, website security, and backup systems. Hostinger does not set tracking cookies on behalf of Casa della Renna.

Cookie Duration & Expiration

Session cookies for checkout and forms remain on your device during your visit and expire when you close your browser. Google Analytics ga cookies remain for up to 24 months and auto-expire after expiration or when you clear cookies. Google Analytics gid cookies remain for 24 hours and auto-expire. Meta Pixel _fbp cookies remain for up to 90 days and auto-expire. Other retargeting cookies vary from 3 months to 1 year and auto-expire.

Your browser may reset or delete cookies if you manually clear your browsing history and cookies, use private/incognito browsing mode, or block cookies in your browser settings.

How to Manage Cookies in Your Browser

If you prefer not to accept cookies, you can modify your browser settings. In Google Chrome, click Settings, then Privacy and Security, then Cookies and other site data, and select your preferred cookie setting. In Microsoft Edge, click Settings, then Privacy, search, and services, then Clear browsing data, and choose your cookie preferences. In Mozilla Firefox, click Options, then Privacy & Security, then Cookies and Site Data, and select your preferred setting. In Apple Safari, click Safari, then Preferences, then Privacy, and manage your cookie preferences.

Disabling all cookies may affect Website functionality, including shopping cart persistence, checkout process, login functionality, and personalized product recommendations.

Legal Basis for Cookie Use

Under GDPR, we process personal data through cookies based on the following: Strictly Necessary cookies are based on Contractual Necessity & Legitimate Interest, as they are required to provide services you request. Analytics (Google Analytics) cookies are based on Consent, as you have explicitly consented to analytics tracking. Marketing (Meta Pixel) cookies are based on Consent, as you have explicitly consented to retargeting. Transactional Emails are based on Contractual Necessity & Legitimate Interest, as they are essential to process your purchase.

International Data Transfers

Our Website operates globally and may process data from users worldwide. If you are located in the EU/EEA, your data may be transferred to the United States (where Google and Meta operate) and other countries where our service providers operate.

These transfers are protected by Standard Contractual Clauses (SCCs)—legal agreements that ensure adequate data protection, Privacy Shield Decisions where applicable, and Adequacy Decisions by the European Commission.

Children's Privacy

Our Website is not directed to children under 16 years old. We do not knowingly collect data from children under 16. If we become aware that a child under 16 has provided personal data, we will delete it immediately.

Parents or guardians who believe a child has provided data should contact us.

Your Rights Under GDPR

As a data subject in the EU/EEA, you have the following rights: Right of Access (request what data we hold about you), Right of Rectification (correct inaccurate data), Right of Erasure (request deletion of your data or "right to be forgotten"), Right to Restrict Processing (limit how we use your data), Right to Data Portability (receive your data in a structured, machine-readable format), Right to Object (refuse consent for analytics, marketing, or other processing), and Right to Lodge a Complaint (contact your national data protection authority).

To exercise these rights, contact us at posta@casadellarenna.it, 035248307, or Via Torquato Tasso 26, Bergamo 24129 BG. Response time is within 30 days of your request.

Data Protection Authority

If you believe our Website does not comply with GDPR, you can lodge a complaint with your national Data Protection Authority. In Italy, this is the Garante per la Protezione dei Dati Personali (Italian DPA). Website: garanteprivacy.it. Email: reclami@gpdp.it.

Contact Us

If you have questions or concerns about this Cookies Policy, our cookie practices, or wish to exercise your data rights, please contact us:

Casa della Renna

Email: posta@casadellarenna.it

Phone: 035248307

Mailing Address: Via Torquato Tasso 26, Bergamo 24129 BG

Website: www.casadellarennashop.it

Policy Updates

We may update this Cookies Policy periodically to reflect changes in our cookie practices, legal requirements, or Website features. We will notify you of significant changes by posting the updated policy on our Website, updating the "Last Updated" date at the top of this document, and requesting new consent if required by law.

Your continued use of our Website following changes constitutes your acceptance of the updated policy.

Definitions

Cookie: A small text file stored on your device.

GDPR: General Data Protection Regulation (EU 2016/679).

ePrivacy Directive: Directive 2002/58/EC, as amended.

First-Party Cookie: Set directly by our Website.

Third-Party Cookie: Set by external services (Google, Meta).

Data Subject: You, the individual whose data is processed.

Data Controller: Casa della Renna (the entity deciding how data is processed).

Data Processor: Third-party services (Google, Meta) that process data on our behalf.

Consent: Your active, explicit agreement to cookie usage.

Legitimate Interest: Our business need to use cookies for Website improvement and marketing.

Appendix: Cookie Inventory

Strictly Necessary Cookies: HOSTINGERSESSION (Hostinger Web Builder session management), PHPSESSID (PHP session identifier for form submissions), Security_token (CSRF protection for checkout and contact forms).

Analytics Cookies (Google Analytics 4): ga (Primary analytics identifier), gid (Daily session identifier), gat (Request throttling), gac[GA4ID] (Campaign attribution).

Marketing Cookies (Meta Pixel): _fbp (Meta Pixel identifier for web tracking), fbc (Meta Pixel identifier for click attribution).

End of Cookies Policy

This Cookies Policy is compliant with EU General Data Protection Regulation (GDPR), Italian Personal Data Protection Code (GDPR implementation), ePrivacy Directive (2002/58/EC), Google Analytics Privacy Requirements, and Meta Pixel Privacy Requirements.